Front Desk Officer – Financial Institutions

The goal of this course is to provide complete knowledge on front desk officer for a financial institution.

NSDC Sector: BFSI (Banking, Financial Services and Insurance)

Duration: 250 Hours
(Theory: 125 Hours , Practical: 125 Hours)

  • Schedule
    Batch Start Date: 7 August 2021
    Timing: 1.30 PM – 3 PM IST
    Medium: Malayalam
    Last Date of Registration: 6 August 2021

  • Details
    • Understanding front desk office skills on MS Office
  • Course Outline

    – Basics of Banking
    – MS Word
    – MS PowerPoint
    – MS Excel
    – Emails
    – Regulatory environment
    – Generic products
    – Specific bank products of a private sector bank
    – Specific bank processes of a private sector bank
    – Source new customers
    – Communicate effectively and achieve customer satisfaction
    – Maintain integrity and ethics
    – Focus on teamwork

  • Requirements

    Prerequisites:

    – Graduate

    Software Requirements:

    – MS Office

  • Syllabus

    Download Full Syllabus

Course Fee: INR 3500/- + GST

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Categories: BFSI