Administrative Assistant Fundamentals

Rapid growth in the health, legal services, data processing, management, public relations, and other industries have created many new job opportunities for administrative assistants. This course will help you discover and master the essentials of managerial and staff support, information and records management, communications technology, travel and meeting coordination, space planning, and office ergonomics. You will become an indispensable member of your team by identifying opportunities and implementing solutions to turn your office into a high productivity machine.

This course and its follow up (Administrative Assistant Applications) may help you prepare for the internationally-recognized Certified Administrative Professional® (CAP®) exam offered by the International Association of Administrative Professionals® (IAAP®).

Note: This course is not affiliated with, nor has it been endorsed by, the International Association of Administrative Professionals® (IAAP®).

Duration: 3 Months

  • Details
    • Essentials of managerial and staff support.
    • Information and records management.
    • Communications technology.
    • Travel and meeting coordination.
    • Space planning and office ergonomics.
  • Course Outline

    Introduction
    Office Planning and Layout
    Information Management
    Communications Technology
    Records Management
    Hardware and Software
    Meetings, Conferences, and Travel
    Policies and Procedures
    Business Documents
    Grammar and Punctuation
    Interpersonal Communication
    Research and Presentations

  • Requirements

    Prerequisites:

    There are no prerequisites to take this course.

    Requirements:

    Hardware Requirements:

    • This course can be taken on either a PC or Mac.

    Software Requirements:

    • PC: Windows 8 or later.
    • Mac: OS X Snow Leopard 10.6 or later.
    • Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
    • Adobe Acrobat Reader. Click here to download the Acrobat Reader.
    • Software must be installed and fully operational before the course begins.

    Other:

    • Email capabilities and access to a personal email account.

Course Fee: USD 120Now available at Afghanistan, Bangladesh, Bhutan, India, Maldives, Nepal, Pakstan and Sri Lanka

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