Interpersonal Communication

Communicating successfully depends on effective use of communication strategies and behaviors. Words, facial and body movements, tone of voice, even clothing and situation, all form an intricate symbol system that must be quickly translated by those who want to communicate.

It has been said that there is no communication unless a mutual sharing of meaning takes place. It has also been said that one cannot NOT communicate. These two ideas seem to oppose one another, but they are two sides of the same coin. A smile can have many meanings, but so can silence.

This course will show you how to manage the conscious and unconscious codes of meaning people send to each other and how to respond with appropriate codes in turn. You will explore concepts of verbal and nonverbal expression including personal style, listening, relationship dynamics, self-esteem, conflict management, and cultural and gender communication differences.

Duration: 3 Months

  • Details
    • Understand that basics of communication and how to avoid misunderstandings
    • Learn how language affects reasoning abilities
    • Learn about nonverbal communication and how men and women use it differently
    • Understand cultural identity and how it molds habits of communication
    • Discover the three main characteristics that make up any relationship as well as the stages that all relationships go through
    • Learn how to successfully and efficiently resolve conflicts
  • Course Outline

    Communication Basics
    Communication Misunderstandings
    The Personal Side of Communication
    Language and Logic
    Nonverbal Messages
    Intercultural Communication Differences
    Effective Listening
    Gender Communication Differences
    Relationship Dynamics
    Communication Rules
    Conversation Climate
    Interpersonal Conflict Resolution

  • Requirements


    There are no prerequisites to take this course.


    Hardware Requirements:

    • This course can be taken on either a PC or Mac.

    Software Requirements:

    • PC: Windows XP or later.
    • Mac: OS X Snow Leopard 10.6 or later.
    • Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
    • Adobe Flash Player. Click here to download the Flash Player.
    • Adobe Acrobat Reader. Click here to download the Acrobat Reader.
    • Software must be installed and fully operational before the course begins.


    • Email capabilities and access to a personal email account.

Course Fee: USD 120Now available at Afghanistan, Bangladesh, Bhutan, India, Maldives, Nepal, Pakstan and Sri Lanka

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