Privacy Policy

Effective Date:February 16, 2026
Last Updated: July 15, 2026

Who We Are

G-TEC EDUCATION (“https://www.gteceducation.com/”) is operated by G-TEC Group of Institutions, an ISO-certified educational organization. We maintain this website as a service to our students, learners, and customers. By accessing or using our website and services, you acknowledge that you have read and agreed to our Privacy Policy and Terms of Use. If you do not agree with these terms, please refrain from using our website or services.

General

This Privacy Policy outlines how G-TEC EDUCATION collects, uses, stores, and protects your personal information when you visit or transact on https://www.gteceducation.com/ (“Website”) and use our education, training, and support services. These terms constitute the entire agreement between you and G-TEC EDUCATION regarding your personal data and supersede any prior understandings.
We may update this Privacy Policy periodically. If we make changes to this policy, we’ll update them here and show the new date. Please check this page once in a while to stay informed about how we keep your information safe.

App Permission

The G-TEC eLessons platform (available as a mobile app for Android/iOS and as a website) requires certain permissions to deliver a complete learning experience. Permission requests vary by platform:

Camera – Used for attending live video classes, interacting with instructors, and uploading profile photos or image-based assignments
Microphone – Required for participating in live audio/video sessions and submitting oral assignments or voice-based responses.
Storage / Photos – Enables uploading assignments, attaching files to support requests, and downloading course materials or certificates to your device
Notifications – Sends reminders for upcoming classes, assignment deadlines, course updates, and important announcements.
Location – Used to personalize content based on your region, provide center-specific information, and improve user experience through regional analytics.
Contacts – Allows you to easily invite friends or share course information through referral features (optional and user-initiated).

Information We Collect

We collect personal data and other information you provide when you register, enroll in courses, request support, or make payments on our platform. This includes:

Personal Identification Information: Name, email address, phone number, postal address, date of birth, etc.
Account Credentials: Username, password, and other authentication data.
Payment Information: This includes your card details, billing address, and past payments. We use secure third-party services to handle all payments safely.
Course and Usage Data: Records of courses purchased, progress, interactions, preferences, and feedback
Communication Data: Messages, emails, and support requests you send to us.
Device and Log Data: We collect basic information like the type of device you use, your IP address, browser, and activity on our site. This helps us keep things secure and make our services better

Student/User Data Collection

To provide and manage our educational services, we collect the following student data:

Personal Information: Name, Email, Mobile number, Location, Student ID, Parent/guardian details, Institution name.
Academic Data: Course enrolled, Attendance, Assignment submissions, Exam results, Learning progress.
Technical Data: Device information, IP Address, App analytics (usage patterns and performance).

How We Use Your Information

Your information is used to:

To provide and customize courses, training, and support for you.
Process payments and fulfill transactions securely.
Communicate important updates, service announcements, and customer support responses.
Improve our website, services, and user experience.
Follow the law and make sure our rules are followed.
Prevent fraud and unauthorized activities.

Children's Privacy

Our platform is open to learners of all ages, including students under 18. We are committed to protecting children's privacy in compliance with applicable laws. Student under 18 may register only under the following conditions:

Parental / Guardian Consent – A parent or legal guardian must provide verifiable consent before registration or data collection.
Institution-Authorized Registration – Students may register through their educational institution, which acts as an authorized representative and ensures proper consent.

Our Commitment:
- We do not knowingly collect personal information from children without appropriate consent.
- Parents or guardians may request access to, correction of, or deletion of their child's data by contacting us at info@gteceducation.com
- We restrict data collection from children to what is strictly necessary for educational purposes.

Live Classes

Our platform offers live online classes with the following features:

Recording: Live sessions may be recorded for quality assurance, training, and educational purposes.
Accessibility: Recordings may be made available to students for later viewing as part of the course content.
Attendance Tracking: Participation in live classes is tracked to monitor attendance and engagement.
Storage: Videos may be saved or downloaded to your device for offline viewing, which will utilize your device storage.

AI Features

To enhance your learning experience, G-TEC eLessons may integrate Artificial Intelligence (AI) technologies into our platform. These features are designed to provide personalized, efficient, and accessible education.

24/7 AI Chatbot Instant responses to queries, course guidance, and general support at any time.
AI Tutors & Doubt Resolution Intelligent tutoring systems that provide real-time explanations and resolve academic doubts.
Automated Assessments AI-generated quizzes, tests, and assignments with instant feedback and performance analysis.
Personalized Learning Paths Custom learning journeys tailored to each student's goals, knowledge level, and preferred learning style.
Study Material Optimization AI-curated content, summaries, and resources to maximize learning efficiency.
Progress Tracking & Analytics Continuous monitoring of learning progress with actionable insights and recommendations.

How AI Personalizes Your Learning

Our AI analyzes:
- Your learning goals and objectives
- Your current knowledge level through assessments
- Your preferred learning style (visual, auditory, reading/writing, kinesthetic)

Based on this analysis, the AI:
- Generates custom courses with relevant content, quizzes, and study materials tailored just for you
- Creates comprehensive courses in seconds, allowing you to start learning immediately
- Adapts content dynamically as you progress to ensure continuous improvement

*Important Notes
Educational Assistance Only: AI-generated responses, recommendations, and content are provided for educational assistance purposes only. They are not a substitute for professional advice or human instruction.

Human Oversight: All AI-generated content and recommendations may be reviewed by qualified instructors to ensure accuracy and quality.
Data Usage: AI features process your learning data to deliver personalized experiences. This data is handled in accordance with our Privacy Policy.
Continuous Improvement: AI models are regularly updated to improve accuracy, relevance, and user experience.

AI Disclaimer

Certain features may use artificial intelligence to enhance learning experiences. AI-generated responses are intended for educational assistance only and should not be treated as professional advice.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform.
Cookies:
- Small text files stored on your device to remember your preferences and improve functionality.
- You can control or disable cookies through your browser settings, though this may affect certain features.
Analytics:
- We use analytics tools (e.g., Google Analytics, Microsoft Clarity) to understand how users interact with our platform.
- This helps us improve content, identify issues, and optimize user experience.
- Data collected is anonymized and used for statistical purposes only.
Login Sessions:
- Session cookies are used to keep you logged in during your visit.
- These expire automatically when you close your browser or after a period of inactivity for security purposes.
Your Choice:
- By continuing to use our platform, you consent to our use of cookies.
- You can manage cookie preferences at any time through your browser or device settings.

Media Uploads

If you upload images or media to the Website (e.g., for profile or coursework), please ensure they do not contain embedded location data unless you want to share that information. Uploaded media may be visible to authorized users or instructors depending on course settings.

Payment and Security

All payments made on our Website are processed in Indian Rupees (INR) via secure and trusted third-party payment platforms . We do not retain your complete payment card details on our servers.
By making payments through our platform, you represent that all payment details provided are accurate and that you are authorized to use the payment method.
G-TEC EDUCATION is not liable for any loss or damage arising from payment authorization issues, failed transactions, or banking disputes. All payment disputes should be directed to the respective bank or payment service provider.

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Student Account Data Up to 5 years from the date of last activity or account closure.
Course Completion Records Up to 5 years for verification, certification, and academic reference purposes.
Financial, Tax, and Statutory Records Retained for the period required under applicable laws and regulations (India and UAE). We do not specify a fixed number to ensure compliance with varying legal requirements.

After Account Deletion

Upon your request, we will delete or anonymize your personal data within 12 months, except where retention is required for:

Legal compliance
Regulatory obligations
Fraud prevention and detection
Dispute resolution
Enforcement of our Terms & Conditions
Tax and statutory record-keeping

After Course Completion

Course completion records, including certificates and grades, may be retained for up to 5 years to:

Provide verification for employers or educational institutions
Support re-enrollment or course continuation
Maintain academic integrity and record-keeping

Data Anonymization

Where deletion is not feasible or legally required, we may anonymize your data so that it can no longer be associated with you personally. Anonymized data may be used for analytical and research purposes.

Your Rights

- You may request access, correction, or deletion of your personal data at any time by contacting us at privacy@gteceducation.com.
- We will respond to your request within the timeframes required by applicable law.

Account Deletion

Users may request deletion of their account at any time by contacting our support team.
How to Delete Your Account:
- Email us at info@gteceducation.com with the subject line "Account Deletion Request."
- Please include your registered email address and student ID (if applicable) for verification.
What Happens After Deletion:
- We will process your request and delete or anonymize your personal data within 12 months.
- Course completion records, certificates, and transactional data may be retained as required by law or for legitimate business purposes (e.g., tax compliance, dispute resolution).
*Important Notes:
- Once your account is deleted, you will lose access to all courses, progress, and certificates.
- This process is irreversible.

Sharing Your Information

We don’t sell your personal information. But we might share it with:

Service providers and partners who assist us in operating the Website and delivering our services (under confidentiality agreements).
Legal authorities, if required by law or to protect our rights.
Payment processors facilitate your transactions

Embedded Content

Our Website may contain embedded content such as videos or articles from third-party platforms. These external sites may collect your data independently and are subject to their own privacy policies

User Rights

Depending on applicable laws, users may have the right to access, correct, update, restrict processing of, object to processing of, or request deletion of their personal information. Requests may be submitted through our support email. info@gteceducation.com .

Monitoring and Security

Access to our Website is monitored to ensure security and prevent misuse. We keep track of details like IP addresses and times when you access our site to help fix problems and keep things running smoothly.
Although we work hard to keep the Website available at all times, it may sometimes be temporarily unavailable due to maintenance or technical problems. We are not responsible if the Website goes down or if any data is lost because of it.

Data Security

We take data security seriously and implement industry-standard measures to protect your personal information:
Encryption: Your data is encrypted during transmission and storage.
HTTPS: All communications between your device and our platform are secured using SSL/TLS protocols.
Secure Authentication: We enforce strong password policies, multi-factor authentication (MFA), and secure session management.
Backups: Regular encrypted backups are maintained to prevent data loss and ensure business continuity.
Restricted Employee Access: Access to user data is limited to authorized personnel on a need-to-know basis, with strict confidentiality obligations.
*Our Commitment: While no system is 100% secure, we continuously monitor and improve our security practices to safeguard your information against unauthorized access, disclosure, or loss.

Data Breach Notification

In the event of a security incident involving personal information, G-TEC EDUCATION will take appropriate measures to contain the incident, investigate its impact, notify affected users and relevant authorities where required by applicable law, and implement corrective actions.

International Users

Our platform is accessible to users worldwide, including GCC countries.
Data Transfer: Your data may be transferred to and processed in India or other countries where we or our service providers operate. These countries may have different data protection laws than your country.
Applicable Laws: We comply with Indian data protection laws (IT Act, 2000) and respect applicable GCC privacy regulations, including UAE PDPL and Saudi Arabia PDPL.
Your Rights: We are committed to protecting your privacy regardless of location. For inquiries, contact us at info@gteceducation.com

Export Control / Sanctions

If GCC and international users are expected.
Users are responsible for ensuring that access to the platform complies with applicable laws and regulations in their jurisdiction.

Third-Party Services

We partner with trusted third-party service providers to deliver, enhance, and secure our platform. These services may collect and process your data as described in their respective privacy policies:

Google Firebase - App infrastructure, authentication, and push notifications
Google Analytics - User behavior analysis and performance tracking
Microsoft Clarity - Session recording and user experience optimization
Zoom - Live video classes and virtual sessions
Razorpay - Payment processing and transactions
Stripe - Payment processing and subscriptions
Apple Pay - Secure mobile payments on Apple devices
Google Pay - Secure mobile payments on Android devices
AWS (Amazon Web Services) - Cloud hosting and data storage
Azure - Cloud hosting and enterprise services
Cloudflare - Content delivery, security, and DDoS protection
Vimeo - Video hosting and streaming
YouTube - Video hosting and embedded content

*Key Points:
- We do not sell your data to any third party.
- Third-party services are bound by their own privacy policies and terms.
- Payments are processed through secure PCI-compliant gateways.
- We recommend reviewing the privacy policies of these providers for more information.

Contact Us

If you have any queries please get in touch with us
Email: info@gteceducation.com
Phone: +914954088333

We aim to respond to support requests within 2–5 business days.

You Can Access:

Refund & Cancellation Policy
Terms and Conditions
Privacy Policy